Returns & Exchanges
At All Star Elite, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn and tagged fashion items. If your selection doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Place the original items with all tags attached into the shipping mailer, ensuring the package is securely sealed to prevent damage.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.
